Shop FAQs

Cancellation of your order or any changes in your order is only allowed up to 24 hours from your order time. If it exceeds 24 hours, we are not able to cancel or change the order. We will send tracking numbers for your packages to your emails address when we receive them from our carriers. In most cases, tracking will be available. Sometimes shipping takes longer than expected due to unforeseen circumstances or holiday periods. We thank you for your patience in these situations. Any other questions? Just send us an email at: We do not allow refunds due to shipping times. Our Shipping information is provided on the product page, and on the shipping information page. It explains that the shipping takes between 2-4 weeks. If you do not wish to keep the item once you have received it, you can return it for a refund